At present the industry is having to contend with a fast-evolving risk landscape that is straining the capacity of insurers to provide the desired protection and act as an effective safety net. This has become increasingly critical as we encounter new challenges and opportunities amid uncertain economic growth, high interest rates, lingering inflation, geo-political tensions and an increasingly cautious customer base. Innovation will remain the central pivot in maintaining insurance engagements as adverse operating conditions test the capability and resources of providers globally in facilitating individuals and institutions given their fast-changing risk profiles and exposures.

Increasingly, insurance companies are having to take a more proactive approach in driving transformation to augment their existing customer-centric business models by leveraging emerging technologies such as advanced analytics in facilitating more relationship-based client interactions. If you identify your organisation as a leader that is pushing the boundaries through pioneering innovation, making the requisite investments in technology platforms, forming alliances with relevant ecosystem partners and providing holistic coverage solutions to elevate client engagement in the insurance industry, then we welcome you to send in your nominations.

Now, more than ever, it is imperative that insurance providers deliver exceptional protection solutions through innovative business models and services.